Privacy policy

Last updated: July 12, 2026

Welcome to Rakhi Brand. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Rakhi Brand collects, uses, stores, and protects your information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely by third-party payment providers)
IP address
Browser type and device information
Operating system
Order history
Customer support communications
Cookies and similar tracking technologies

We collect only the information necessary to provide our products and services effectively.

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Deliver products to your shipping address.
Process payments securely.
Send order confirmations and shipping updates.
Respond to customer support requests.
Improve our website, products, and services.
Detect and prevent fraud or unauthorized transactions.
Comply with legal and regulatory obligations.
Send promotional emails or offers where permitted by law. You may unsubscribe at any time.

Payment Security

Payments made on Rakhi Brand are processed securely through trusted third-party payment gateways.

Rakhi Brand does not store your complete credit card, debit card, UPI PIN, net banking credentials, CVV, or other sensitive payment information. All payment information is handled securely by our payment service providers using industry-standard security measures.

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences.
Keep your shopping cart active.
Improve website performance.
Analyze website traffic.
Enhance your shopping experience.
Measure advertising and marketing performance.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with trusted third parties, including:

Payment gateway providers.
Shipping and logistics partners.
Technology and website service providers.
Analytics providers.
Government authorities or law enforcement agencies when required by applicable law.

These third parties receive only the information necessary to perform their services.

Data Security

We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders.
Provide customer support.
Meet legal, accounting, and tax obligations.
Resolve disputes.
Enforce our policies and agreements.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Object to or restrict certain processing activities.
Withdraw consent where applicable.
Request a copy of your personal information.

To exercise these rights, please contact us using the email address provided below.

Third-Party Links

Our website may contain links to third-party websites. Rakhi Brand is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Rakhi Brand reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being published on this website. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.