Shipping policy

Last updated: July 12, 2026

Thank you for shopping with Rakhi Brand. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with Rakhi Brand, you agree to the terms outlined in this Shipping Policy.

Order Processing

All orders are processed after successful payment verification.

Orders are typically processed within 1–3 business days, excluding Sundays and public holidays. During periods of high order volume, festivals, promotional events, or unforeseen circumstances, processing times may be extended.

If there is a significant delay in processing your order, we will make reasonable efforts to notify you.

Shipping Time

Once your order has been shipped, estimated delivery times are generally:

Within India: 3–7 business days

Delivery times are estimates only and may vary depending on your location, courier operations, weather conditions, public holidays, or other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional offers providing free shipping will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation containing tracking details, where available.

Tracking information may take up to 24 hours to become active after dispatch.

Delivery

Deliveries are made by our courier partners to the shipping address provided during checkout.

Customers are responsible for ensuring that the shipping address, contact number, and other delivery details are accurate and complete.

Rakhi Brand is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Delivery Delays

While we strive to deliver all orders within the estimated time, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Courier operational delays.
Adverse weather conditions.
Public holidays.
Natural disasters.
Government restrictions.
Remote delivery locations.
Unexpected logistical issues.

Such delays do not automatically qualify for refunds or compensation.

Failed Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed because the customer is unavailable, refuses delivery without a valid reason, or provides an incorrect or incomplete address, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatch of returned shipments.

Damaged Packages

If your package appears damaged or tampered with at the time of delivery, we recommend that you either refuse the package or record clear photos or videos before opening it.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery by emailing rakhibrand7@gmail.com with your order number and supporting photos or videos.

International Shipping

Currently, Rakhi Brand primarily serves customers within India. If international shipping becomes available, the applicable shipping charges, delivery timelines, customs duties, taxes, and import regulations will be communicated during checkout.

Customs, Duties, and Taxes

For any international shipments, customers are responsible for any customs duties, import taxes, or other charges imposed by their local authorities unless otherwise stated.

Changes to This Shipping Policy

Rakhi Brand reserves the right to modify this Shipping Policy at any time without prior notice. Any updates will become effective immediately upon publication on our website.